Privacy Policy

Template notice (remove before launch): This is a starting-point privacy policy. Have it reviewed and completed by the client and/or a solicitor, and register with the ICO before going live.

This Privacy Policy explains how Fijian Hardwoods (“we”, “us”, “our”) collects, uses and protects the personal information you provide through this website.

Who we are

Fijian Hardwoods is a supplier of CITES-compliant, plantation-grown Fijian hardwoods, based in the United Kingdom. For any privacy query, contact us using the details on our Contact page.

What we collect

When you submit an enquiry or request a quote, we may collect:

• Your name and the company you represent
• Your email address and telephone number
• The timber, volumes and details you tell us about in your message

We also collect basic, anonymous analytics about how visitors use the site (such as pages viewed), to help us improve it.

How we use it

We use your information solely to:

• Respond to your enquiry and prepare a quotation
• Manage our ongoing trading relationship with you
• Improve the website and our service

We do not sell your data. We do not share it with third parties except those who help us operate (for example, email or hosting providers), and only as needed.

Legal basis

We process enquiry data on the basis of taking steps at your request prior to entering a contract, and our legitimate interest in responding to business enquiries.

Retention

We keep enquiry correspondence only for as long as needed for our trading relationship and any legal obligations, then delete it.

Your rights

Under UK GDPR you have the right to access, correct, or request deletion of your personal data, and to object to or restrict its processing. To exercise any of these, contact us. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies

This site uses minimal cookies for essential functionality and anonymous analytics. You can control cookies through your browser settings and the consent banner shown on your first visit.

Changes

We may update this policy from time to time. The “last updated” date above shows when it last changed.